Terms of Service

1. Agreement

These Terms govern your access to and use of AltoRank at https://altorank.co, provided by SUPALABS SRL, a company incorporated in Italy with registered office at Via Adige 52, 36057 Arcugnano (VI), Italy (VAT 04596950248, REA VI-416011). By creating an account or using the service, you agree to these Terms.

2. The service

AltoRank is a software service for producing and managing SEO and AI-search content across multiple client workspaces. We may update, improve, or change features over time.

3. Accounts & acceptable use

You are responsible for your account, the accuracy of your information, and all activity under it. You agree not to misuse the service, infringe others' rights, publish unlawful content, or attempt to disrupt or reverse-engineer the service.

4. Your content

You retain ownership of the content and data you create. You grant us the limited rights needed to host and process it to provide the service. You are responsible for ensuring you have the rights to any content and client data you upload.

5. Plans, billing & trials

Paid plans are €69 a month (Managed) and €199 a month (Agency), billed in advance on a recurring basis through Stripe, monthly or yearly; a yearly commitment is charged for ten months out of twelve. Articles beyond the volume a plan includes are billed per article, €0.60 on Managed and €0.45 on Agency, as a line on the next invoice. There is no free trial and no card is asked for up front: a new account gets seven complete articles to read, and approving or publishing any of them is what requires a plan. You may cancel at any time from your billing page; access continues to the end of the period already paid for and the subscription is not renewed. Fees already paid are non-refundable except where required by law. Prices exclude VAT. Italian VAT is added at checkout where it applies; a business in the EU that gives a valid VAT number is reverse-charged and accounts for the tax itself.

6. Termination

You may cancel at any time. We may suspend or terminate access for breach of these Terms or non-payment. On termination, your right to use the service ends and we may delete your data after a reasonable period.

7. Disclaimers & liability

The service is provided “as is” and “as available”. To the maximum extent permitted by law we give no warranty of any kind, express or implied, including that any article will rank, bring traffic or revenue, that search engines or AI answer engines will treat it in any particular way, or that the service will be uninterrupted or error-free.

Nothing is published without a decision by a person on your account: approving the draft, or turning on automatic publishing for that workspace, which publishes drafts after a hold unless someone on your account holds them. You alone decide what goes live, and a rule you set is your decision, so you alone are responsible for the content you approve and publish: for reviewing it, for the claims it makes, for its fitness for your audience, and for its compliance with the law and with the rules of every platform you publish it to. AI-generated drafts can be wrong in ways that read as confident; your review is the safeguard the product is built around. You will indemnify us against any claim arising from content you approved or published.

To the maximum extent permitted by law, we accept no liability to you of any kind arising out of or in connection with the service or these Terms, whether in contract, tort or otherwise, including for indirect or consequential loss, lost profits, lost revenue, lost data, business interruption or the cost of substitute services. If, despite this, liability is found to exist, our total liability to you for all claims arising in a billing period will not exceed the fees you paid us for that billing period - one month's fee on a monthly plan, one twelfth of the annual fee on a yearly plan - and will be zero where you paid nothing.

Nothing in these Terms excludes or limits liability that the law does not allow to be excluded or limited, including for gross negligence, wilful misconduct, or death or personal injury. If you use the service as a consumer, the mandatory protections of the law of the country where you live apply in full. If any part of this section is held unenforceable, the rest of it stands.

8. Governing law

These Terms are governed by the laws of Italy. If you use the service as a business, the courts of Vicenza, Italy, where SUPALABS SRL has its registered seat, have exclusive jurisdiction. If you use it as a consumer, nothing in this section takes away the protections of the law of the country where you live, and you may bring or defend a claim in the courts of that country.

9. Contact

Questions about these Terms: [email protected].