Support

Email [email protected]. A person reads every message.

What to include

The email address on your AltoRank account and the domain of the workspace.
What you did, what you expected, and what happened instead.
For an AI assistant (ChatGPT, Claude, Cursor), the prompt you used and the tool’s reply if you have it.

Setup guides

Connect your CMS: WordPress, Shopify, Webflow, Ghost, webhooks and Git.
MCP server and plugin: connect AltoRank to ChatGPT, Claude or another assistant.

Disconnect an AI assistant

Each assistant you connect appears as a key named “(connector)” under Settings → API keys. Revoke it there and the assistant loses access straight away. Removing the connector inside ChatGPT or Claude does not revoke the key; revoking it here is what cuts access.

Bugs and self-hosting

AltoRank is open source. Report bugs and ask self-hosting questions in GitHub issues. Please send security problems to [email protected], not to a public issue.

Account and data

For billing, account deletion or a data request, email [email protected] from the address on the account. The privacy policy and terms cover what we keep and why.